👋hiai Confer

Key Features

🔌 Flexible Document Sources

Connect Confer to your existing document repositories:

• SharePoint - Seamlessly integrate with Microsoft SharePoint libraries
• Google Drive - Connect to Google Workspace documents and folders
• SFTP/FTP - Link to any SFTP folder or file server
• Direct Upload - Manually upload PDFs, Word, Excel, PowerPoint, and Markdown files

🔒 Deployment Options for Maximum Security

Choose the deployment model that fits your security and compliance requirements:

Cloud Hosted by 👋hiai

• Fully managed infrastructure
• Automatic updates and maintenance
• Quick setup and onboarding
• UK-based data hosting
• SOC 2 Type II compliant infrastructure

Self-Hosted on Your Infrastructure

• Deploy on Azure, AWS, Google Cloud Platform (GCP), or on-premise servers
• Complete data sovereignty and control
• Meets the strictest compliance requirements (HIPAA, GDPR, industry-specific regulations)
• Your data never leaves your environment
• Full control over access, encryption, and audit logging

💬 Conversational Knowledge Access

• Ask questions in natural language, get instant answers
• Every response includes direct citations to source documents
• Multi-turn conversations for complex queries
• Works on desktop and mobile devices

🎯 Enterprise-Grade Features

• Role-Based Access Control: Control who sees which documents (e.g., HR policies for everyone, financial data for leadership only)
• Multi-Model Intelligence: Switch between leading LLMs (GPT-4o, Claude 3.5 Sonnet, Gemini Pro) depending on task complexity
• Audit Logging: Full visibility into questions asked and documents accessed
• Retrieval-Augmented Generation (RAG): Answers are grounded only in your documents - no hallucinations
• Advanced Permissions: Honor existing folder and file permissions from source systems

Why Confer?

✅ Instant Self-Service

Reduce the burden on HR, IT, and Ops teams. Employees get answers immediately without waiting for ticket responses.

🧠 Zero Knowledge Leakage

When an employee leaves, their knowledge stays. Every project note, decision log, and client interaction is preserved and searchable.

📋 Guaranteed Accuracy & Compliance

Unlike general AI tools (like ChatGPT) which can hallucinate, Confer uses Retrieval-Augmented Generation (RAG). It only answers using your provided documents and always provides direct citations.

🚀 Rapid Onboarding

New hires can talk to the company history to get up to speed in days rather than months.

🔐 Privacy & Security First

Whether cloud-hosted or self-hosted, Confer is built with enterprise security at its core. Self-hosting options ensure your most sensitive data never leaves your control.

Who is Confer For?

Confer is designed for knowledge-intensive organisations across multiple sectors:

• Healthcare & Care Providers - Instant access to CQC regulations, care protocols, and safety procedures
• Legal & Professional Services - Search decades of case files, precedents, and internal memos
• Accounting & Finance Firms - Track client-specific tax histories, regulations, and audit processes
• Corporate HR Teams - Handle routine employee queries about policies, benefits, and procedures

• Manufacturing & Technical Operations - On-site access to equipment manuals, safety protocols, and maintenance logs
• Real Estate & Property Management - Query lease details, compliance status, and vendor contacts across portfolios
• Media & Marketing Agencies - Access institutional knowledge from past campaigns, brand guidelines, and pitch decks
• Content & Creative Teams - Maintain consistent brand voice and standards across multiple clients

Pricing

SaaS Model with Flexible Tiers